Lumyvo is built with privacy-first principles, GDPR compliance, and enterprise-grade security. Your emails are processed securely with automatic deletion policies.
100% automated AI processing. No Lumyvo employee ever sees your email content. Fully encrypted and isolated.
Email bodies automatically deleted after 60 days. Only metadata retained for analytics, fully anonymized after 1 year.
Full compliance with GDPR, CCPA, and international privacy laws. Your rights are built into our platform.
Email bodies, subjects, and all metadata accessible in Recent Activity and Escalations. Fully viewable and searchable.
Email bodies permanently deleted. Entries visible with subject, sender, category, and timestamp only. Cannot be expanded or viewed.
Aggregated counts and trends only (no user linkage). Used for long-term analytics charts. Fully GDPR-compliant.
All database data encrypted with military-grade encryption
All data transmission encrypted (emails, API calls)
Separate encryption for OAuth tokens and IMAP passwords
Users can only access their own data (database-enforced)
Service accounts have minimal permissions required
Industry-standard authentication with encrypted credentials
Supabase and AWS infrastructure audited
Built on enterprise-grade infrastructure for reliability
Built on SOC 2 certified cloud infrastructure
GDPR-compliant incident reporting to affected users
Regular internal security assessments
Third-party security firm assessments
All third-party services are SOC 2 certified and bound by strict Data Processing Agreements (DPAs).
Database & Authentication (SOC 2 Type II)
AI Classification (Zero Data Retention DPA)
AI Customer Support (Zero Data Retention DPA)
Payment Processing (PCI DSS Level 1)
Zero Data Retention: AI providers (OpenAI, Anthropic) do not store your email content for training or any other purpose.
Export all your data in machine-readable JSON format.
Account Settings → Privacy → Export My Data
Permanently delete your account and all associated data.
Account Settings → Privacy → Delete My Account
Correct inaccurate or incomplete data anytime.
Dashboard → Edit Categories/Settings
Pause AI processing without deleting your data.
Dashboard → Disconnect Email Integration
We're committed to transparency. Contact our Data Protection Officer or Security Team for any privacy or security concerns.