Watch how emails get sorted and support inquiries get handled automatically.
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Can't log in to my account
Hi, I forgot my password and the reset link isn't working. I've tried three times. Can someone help me get back into my account? Thanks, Sarah
Hey Sarah! 👋 Oh no, that's frustrating! Let's get you back into your account right away. Here's what to do: 1. Head over to our login page and hit "Forgot Password" 2. Pop in your email (sarah.miller@outlook.com) 3. Check both your inbox AND spam folder — sometimes it sneaks in there! 4. Use the link within 15 minutes before it expires Still not working? No worries! Try clearing your browser cache or using incognito mode. If you're still stuck, just reply here and I'll personally reset it for you. You've got this! 💪 Cheers, Support Team
Your users hit the same walls every week. Lumyvo handles those questions via website chat and email inbox — and escalates what actually needs a human.
Triage your support inbox without lifting a finger
Automatically routes incoming support emails so your team sees only what needs attention. Repetitive setup questions and how-to requests get handled before they pile up — keeping your inbox focused on cases that require a human.
Answer repetitive questions before they stall activation
Reads incoming support emails, generates responses grounded in your knowledge base, and sends or drafts for review. Handles setup questions, feature confusion, and common blockers automatically — escalating edge cases to your team.
Stop users from dropping off when they get stuck
Embed a chat widget that answers 'why didn't X trigger?' and 'how do I set up Y?' in real time. Keeps users moving through onboarding instead of opening a ticket or giving up.
Build your support layer once. Keep it current automatically.
Analyzes incoming support conversations to surface recurring issues, suggest new knowledge base entries, and flag outdated content. Your first-line support gets smarter over time — without manual maintenance.
No technical setup required. Connect Lumyvo to your website chat and support inbox in three steps.
Link your support email inbox and add the website chat widget. Takes minutes, no engineering required.
Upload your FAQs, help articles, and product docs. Lumyvo learns your product and answers based on what you've built.
Repetitive questions get answered automatically. Complex cases get escalated to your team. Your support scales without adding headcount.
Start your 14-day free trial — no credit card required
How product-led teams use Lumyvo to handle first-line support and protect activation.
"We used to spend half our week answering the same setup questions. Lumyvo handles them automatically, and our team now focuses on accounts that actually need help. Activation rates improved within the first month."
"As a solo founder, support was killing my momentum. Now Lumyvo handles the repetitive inbox questions and I only step in for edge cases. I can actually focus on building."
"We were losing users during onboarding because they got confused and gave up. Lumyvo answers those 'why didn't it work' questions in real time. Drop-off in week one dropped noticeably."
Everything you need to know about Lumyvo and how it works.
Still have questions? We're here to help.
Contact our support team